Delivery

Faraway Furniture® Garden Furniture Delivery Details:

All orders over £999.99 and placed online, via telephone or in our showroom delivered free of charge within Mainland UK.

An am or pm delivery slot is arranged as standard on all teak garden furniture orders so you do not have to wait in all day.

Delivery Costs:

1. All orders over £999.99 are delivered free of charge throughout Mainland UK.
2. All orders under £999.99 that can be despatched using a courier or pallet service will be charged standard postal and pallet rates based on weight/size for Mainland UK.
3. Orders under £1000 that cannot be sent using a courier service are charged according to the County the goods are to be delivered to. In some circumstances we can waver or vary the delivery charge with mutual consent. Please contact us to discuss.

Please note: We do not profit from deliveries. Any savings that can be made will be passed on to you.

All orders to Scotland, Northern Ireland, Channel Islands or non-mainland locations are priced on application. We currently are able to offer a very competitive rate for delivery of garden sets to Guernsey and Jersey, please contact us for details.

Undelivered and failed delivery items will be returned to the Faraway Furniture® warehouse. Under these circumstances a member of staff will contact you to arrange a new delivery date which may incur an additional delivery charge.

Delivery Details:

Once your order has been processed, you will be contacted by telephone and/or e-mail to arrange a suitable delivery date. They will always try to arrange a mutually convenient day and time for the delivery. For smaller items such as parasols, BBQ’s, cushions and covers, delivery is arranged via a courier service who will leave a calling card if you are unavailable which allows you to arrange a convenient time directly with the courier.

Europe:

We are experienced in packaging furniture for overseas European deliveries. We can offer preferred shipping details who can offer a competitive shipping quote to France and Spain. You are also welcome to arrange your own pickup service from our warehouse in Derbyshire, United Kingdom and we can pallet or securely pack the goods as required.